Privacy Policy
Privacy notice · October 13, 2026
These pages describe the Vibe24 web service at app.vibe24.ai and the vibe24.ai website. Free is available without an invitation. Signing in does not authorize a payment. The planned automatic inactivity-deletion limit is not active; read the retention section before uploading media.
Who is responsible
Kitsi Technologies Inc., an Alberta, Canada corporation (Corporate Access Number 2027866041), is the operator selected for Vibe24. Contact Anton Romankov at [email protected] for privacy questions, access or correction requests, and questions about service providers outside Canada.
Information we process
The web service processes your phone number for SMS sign-in; the clips and audio you upload, including file names; your messages and the producer’s replies; transcripts, still frames and descriptions; finished videos and their versions; editing preferences; account, session, job and credit records; and operational logs. Cost records include usage and cost, rather than message text. Uploaded media can contain identifiable people and sensitive details. The website host also processes technical request information needed to deliver and secure the site.
Why this information is used
We use this information to sign you in, understand your editing request, analyse and edit your clips, keep your conversation and every version, remember your editing preferences, apply daily limits to sign-in codes, uploads and edits, diagnose errors, protect the service and respond to support requests. Please submit only material that is appropriate for this processing and that you have permission to share.
Service providers
Amazon Web Services runs the API, database, queues and operational logs in Canada. An AWS relay in the United States forwards editing-engine requests to Google. Cloudflare delivers the website and stores uploaded clips and finished videos. Twilio receives your phone number to send sign-in codes.
Depending on the configured model and fallback, conversation and media processing use OpenRouter and its selected model providers, DeepSeek, Google Gemini and ElevenLabs. Relevant messages, instructions, transcripts, audio and video-derived material are sent to the providers needed for that operation. Stripe processes payment information when checkout is available; card details are entered on Stripe’s hosted page, not in the producer chat.
Provider retention and model-training conditions differ, and we have not verified a uniform no-training or zero-retention setting across these accounts. Do not submit material that requires such a guarantee.
Processing outside Canada
Some providers process information outside Canada, where local laws and lawful access by authorities may apply. The editing engine's requests to Google pass through Amazon Web Services in the United States, and the editing itself runs on computers we operate. We do not offer Canadian-only data residency or a verified fixed country list for all AI and network routes. For available provider policies, processing-location information or questions about these arrangements, contact Anton Romankov, founder and privacy contact for KITSI TECHNOLOGIES INC., at [email protected] before submitting material with location restrictions.
On your device
Studio keeps your sign-in session and upload progress in your browser’s local storage. The browser also keeps local interface preferences and an unsent message. The landing page does not include an advertising tracker in its source.
Retention
Your account, uploads, videos, conversation and preferences are kept until you delete your account. Production does not yet delete them automatically after inactivity: our chosen future limit is one calendar month after last activity, and it is not active yet. We will publish its start date and scope before describing automatic deletion as active.
Sign-in codes expire after 5 minutes, and a sign-in session lasts up to 180 days. Expired codes and sessions are removed automatically.
When you delete your account, your payment records and our records of what your use cost are kept for accounting, for 6 years. Operational logs are kept for 30 days. Billing, security and legally required records have separate purposes and retention requirements. Removing a working copy does not mean that a provider's copy has also been deleted.
Deleting your account
Contact [email protected] to request account deletion. We may need to verify your identity. Clear data in Studio is not account deletion. Billing, security and legally required records may be retained separately, as described above. Deleting a working copy does not by itself delete a provider’s copy.
Access, correction and other requests
Contact [email protected] to request access to or correction of your information, or to withdraw consent. We may need to verify your identity and protect other people's information. Withdrawal may prevent us from continuing the affected service. Your applicable legal rights and complaint routes remain available.
Security
The website uses HTTPS. Access controls and technical safeguards reduce risk, but no system can guarantee absolute security. Keep your original media and avoid submitting unnecessary sensitive information.
Age
Vibe24 is for people aged 16 and over. If you are under the age of majority where you live, a parent or guardian must accept the Terms for you.
Questions, complaints and updates
Contact Anton Romankov at [email protected] with privacy questions or complaints. You may also contact the Office of the Information and Privacy Commissioner of Alberta or the Office of the Privacy Commissioner of Canada, as applicable. Published October 13, 2026; material updates will be explained when this notice changes.